CROWNED

Shipping & Delivery Policy

Carefully prepared, securely packed, and delivered with care.

At CROWNED, every piece is prepared with care and attention to detail. We take the necessary time to ensure that every order meets our standards before it begins its journey to you.

01 Delivery Time

All orders will be delivered within 7–12 working days from the date of order.

Products that are readily available and ready for immediate dispatch will typically be delivered within 1–5 working days.

Please note that Saturdays, Sundays, weekends, and public holidays are not counted as working days. Delivery timelines may occasionally vary due to circumstances beyond our control, including courier delays, weather conditions, or other unforeseen circumstances.

02 Shipping Across India

CROWNED delivers across India.

Shipping charges are calculated at checkout based on your delivery location and the weight of your order. We offer complimentary shipping on orders above ₹2,999.

For international orders, please contact us at our official customer service email. We will be happy to explore shipping options and arrange delivery wherever possible.

International shipping charges, customs duties, taxes, and other applicable fees may vary depending on the destination and will be communicated separately.

03 Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your shipping and tracking details.

You can use these details to follow your order throughout its journey.

Please allow some time for tracking information to become active after your order has been dispatched.

04 Shipping Address

Please carefully review and confirm your shipping address, contact number, and other delivery details before completing your purchase.

CROWNED cannot be held responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect, incomplete, or inaccurate address provided by the customer.

If you realise that you have entered incorrect details after placing your order, please contact our customer service team as soon as possible.

While we will do our best to assist, changes cannot be guaranteed once an order has been processed or dispatched.

05 Delays & Delivery Attempts

Once an order has been handed over to our delivery partner, CROWNED is not responsible for delays caused by the courier service, incorrect address information, recipient unavailability, natural events, or circumstances beyond our reasonable control.

If a delivery attempt is unsuccessful, the courier partner may make additional attempts or contact you using the details provided with your order.

06 Order Processing

Orders are processed after payment has been successfully received and confirmed.

Every order is carefully checked, packed, and prepared for dispatch before being handed over to our delivery partner.